The Hempel Hotel London, London - Reviews, Room Options & Prices 2025

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About the Hotel

31-35 , Craven Hill Gardens, London, United Kingdom, W2 3EA

The 5-star Hempel Hotel in Bayswater, the residential heart of West London, features a unique Zen-inspired design with flowing lines and airy spaces. This boutique property incorporates minimalist decor, a neutral color scheme, equipped conference facilities, and the tranquil Zen Garden featured in 'Notting Hill'.

Japanese-Inspired Guest Rooms

The Hempel Hotel offers individually designed rooms with minimalistic Japanese aesthetics, overlooking either the Zen Garden or London townhouses. Suites provide separate bedrooms, natural stone flooring, iPod docks, and deep soaking tubs, while all accommodations include air conditioning, free Wi-Fi, and stocked minibars with vitamins.

Fine Dining Venues

35 Restaurant serves sophisticated cuisine paired with an extensive wine selection. The 31 Lounge Bar provides exotic cocktails and world tapas by candlelight.

Hotel Services

The hotel offers banquet facilities, garden space, terrace access, room service, and laundry service.

Central London Location

Situated in a discreet cul-de-sac between Paddington and Hyde Park, the property provides access to Kensington Gardens (0.5 miles), Kensington Palace (0.5 miles), and Royal Albert Hall (1 miles).

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Getting around

A guide to all available transportation options

City Center

London 2.4 mi

Airports

London City (LCY) 11.8 mi

London Heathrow (LHR) 15.5 mi

Train

Paddington Station2000 ft

Metro stations

Bayswater Tube1400 ft

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

Baggage storage

24-hour services

General

Wi-Fi
Elevator

Room features

Air conditioning

Media

Television
Telephone

Location

31-35 , Craven Hill Gardens, London, United Kingdom, W2 3EA

Map view

31-35 , Craven Hill Gardens, London, United Kingdom, W2 3EA

City landmarks

Parks

Hyde Park

1.1 mi

Garden

Buckingham Palace

1.9 mi

Museums

Victoria and Albert Museum

1.6 mi

Museums

Science Museum

5300 ft

Museums

Natural History Museum

1.4 mi

Palace

Kensington Palace

3200 ft

Marylebone Rd

Madame Tussauds London

1.3 mi

Parks

Kensington Gardens

3300 ft

87-135 Brompton Rd

Harrods

1.3 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.8 mi

Great Central House

Marylebone Tube

1.4 mi

Museums

The British Museum

2.4 mi

Gallery

Wallace Collection

1.3 mi

Praed St

Paddington Tube

2100 ft

Events

Royal Albert Hall

1.1 mi

Monuments and Landmarks

The Albert Memorial

5100 ft

Art object

Sherlock Holmes Museum

1.3 mi

Westbourne Grove

4500 ft

Museums

Apsley House

1.5 mi

Kensington Gardens

Elfin Oak

2100 ft

Monuments and Landmarks

Peter Pan Statue

2200 ft

Museums

Design Museum

1.5 mi

Oxford Street

1.6 mi

Parks

Holland Park

1.4 mi

Park Lane

Marble Arch Tube

1.0 mi

Fountains

Princess Diana Memorial Fountain

5000 ft

London W2England

Notting Hill Gate Tube

1.0 mi

Gallery

Lisson Gallery

1.3 mi

Nearby

LondonEngland

Bayswater Tube

1100 ft

Restaurants

Caesar Restaurant

700 ft

26-33 Queens Gardens The Caesar Hotel

Terrace Restaurant at the Blakemore Hotel

400 ft

30 Leinster Gardens Blakemore Hyde Park Hotel

Halepi

800 ft

18 Leinster Terrace

Park Grand Paddington Court Restaurant

1000 ft

27 Devonshire Terrace Paddington

Appennino Pizzeria and Rotisserie

1000 ft

8 Devonshire Terrace Devonshire Square

Laurents

900 ft

39 Craven Rd

The Cleveland Arms

1500 ft

28 Chilworth Street

Reviews and Ratings

Feedback from previous guests about their experience.

84%

enjoyed the hotel and would happily stay again

8.4/10

Great

Rooms

6.4

Location

7.4

Service

7.4

Dining

6.8

Scarlett

United Kingdom, February 2025

5.2/10

My stay at The Hempel Hotel was an lovely experience, mainly due to the really good service from the staff and the unique design of the hotel. The comfort of the bed was heavenly, ensuring I got a great night's sleep. However, I did face a few hiccups during my stay, including some noise disturbances from neighboring rooms which detracted from the overall tranquility I was hoping for.

Rooms

7.0

The room was stylishly minimalist with quirky design features, but I could hear noise from neighbors, which was distracting.

Service

9.0

Staff provided excellent service, always friendly and attentive, making me feel very welcomed throughout my stay.

Location

7.0

The hotel is in a calm neighborhood, but getting out to explore the city daily required some planning due to its slightly less central location.

Dining

8.0

Breakfast was excellent with a variety of choices that were well-prepared, but I had a disappointing experience with some meals that could have been better.

Facilities

6.0

The hotel was immaculate and had a gorgeous lobby area, but some aspects of the design felt more about looks than functionality.

Colin

United Kingdom, February 2025

7.0/10

My stay at The Hempel Hotel was a mixed bag. On one hand, the design is stunningly minimalistic, providing a chic atmosphere. But, I was quite disappointed with the attention to detail in my room, which felt more basic than luxurious. The service was friendly, yet I encountered some issues that dampened the overall experience.

Rooms

6.0

I found my room spacious, but it had several oddities like a tiny window facing a brick wall and lighting that was rather erratic. The bed was two singles pushed together, which made for a restless night.

Service

7.0

While check-in was warm and welcoming, I noticed some lapses in staff engagement during my stay. I often felt like I had to seek out assistance rather than being proactively helped.

Location

9.0

The location is fantastic with Hyde Park only a short walk away. Plus, the access to the Tube and other transport options makes it very convenient for exploring the city.

Dining

7.0

I had a decent breakfast at the hotel restaurant, though it felt like a standard buffet rather than a luxurious experience. It could have been more refined given the hotel's aspirations.

Facilities

6.0

The minimalist design of the lobby and bar areas caught my eye, but the overall facilities felt like they were not maintained to the expected standard of a high-end boutique hotel.

Amy

United Kingdom, January 2025

5.8/10

I had high hopes for my stay at The Hempel, drawn in by its stylish design, but unfortunately, the experience fell short. The staff were friendly, and the cocktails in the bar were quite good, but the room cleanliness and service left a lot to be desired. The restaurant provided a highlight with its attentive service and delicious food. Overall, while it has striking features, the execution of service needs considerable improvement.

Rooms

5.0

The room I stayed in felt somewhat grim, with issues such as broken lights and dust. Despite the comfortable bed, the tiny, poorly designed bathroom was a letdown.

Service

5.0

While some staff members were pleasant, many issues regarding room maintenance and service errors overshadowed the positive interactions. It felt like the staff could have been more attentive.

Location

6.0

The hotel is conveniently located near Paddington, making it easy to explore London, though the surrounding view from my room was disappointing.

Dining

7.0

Dining at the restaurant was a saving grace, with delicious food and an elegant setting, though the initial service issues diminished the experience.

Facilities

5.0

The hotel's facilities felt outdated and in need of some TLC. The lobby is striking, but the overall condition of the rooms did not match that initial impression.

Georgia

United Kingdom, January 2025

7.4/10

I had a unique experience at The Hempel Hotel in London, marked by really good service and minimalist design, although some aspects fell short of my expectations. The hotel's ambiance was tranquil, offering a nice respite from the busy streets outside. However, the peculiar room layout and issues with the dining service left me feeling mixed about the overall value for the price. I would consider it for a special one-night treat but not necessarily for an extended stay. 🏨✨

Rooms

6.0

The room was modern and clean, featuring a comfortable bed and a lovely en-suite bathroom. However, the cold minimalist decor made it feel somewhat uninviting. I also found the room dark due to strange window placements, and could hear conversations from adjacent rooms.

Service

7.0

The staff were friendly and generally helpful, contributing positively to my experience. However, there were inconsistencies, especially in the restaurant where the service was slow and somewhat disorganized.

Location

8.0

The hotel is conveniently located near Paddington Station and Hyde Park, making it easy to get around London. However, the immediate area doesn't have many dining options for the evening.

Dining

5.0

While the breakfast offered quality options, the service was painfully slow. I found myself waiting far too long for coffee and attention from the staff during the meal.

Facilities

7.0

The hotel's facilities included a striking lobby and peaceful outdoor spaces, but my experience with the dining was disappointing.

William

United Kingdom, November 2024

6.8/10

My stay at The Hempel was good, with really good service from the accommodating staff. The tranquil atmosphere offered a nice retreat from the bustling city, but I did find the proximity to transport a bit further than expected. Overall, I enjoyed the unique design and comfort, so I'd gladly return for another visit.

Rooms

8.0

The room was spacious and stylish, featuring pristine stone floors and a wonderfully comfortable bed. I appreciated the thoughtful amenities, though I did find the wardrobe space a little limited.

Service

9.0

The service was truly great. From check-in to room service, the staff was friendly and attentive, even accommodating my request for porridge the next morning!

Location

7.0

While the location was calm and beautiful, I found it a bit of a walk to nearby public transport options, which was slightly inconvenient for exploring London.

Dining

7.0

Breakfast was cooked to order, and I enjoyed the quality of the food. However, timing issues during busy periods hinted at a need for improved organization.

Facilities

8.0

The hotel’s serene garden was a lovely retreat, perfect for unwinding. I appreciated the cleanliness throughout, but I wish there were more facilities available.